Wise Solution Do not keep any backup of site we request you to keep your backup on your local Pc. Wise Solution will never responsible for your any kind data loses in any condition like site hacked or server hardware failure, server maintenance etc...
WHEREAS Wise Solution agrees to furnish IT - internet based services associated with web sites, web hosting, and domain registration to the User.
UNLIMITED Web Hosting with Wise Solution:-
User should understand that UNLIMITED is a freedom for hosting. Misuse of the freedom (Heavy resources consume Website) will result, suspension or termination of the account with or without notice . We allow maximum 10 Gb for single cpanel account.
Any user account violating the 5 main limitations above and the TOS below will result in limiting of resources or suspension or termination without any pre-notice
Use of Wise Solution Service constitutes acceptance and agreement to Wise Solution's policies are subject to the terms above and as follows:
1.) Account Setup / Email on file
SIGNUP MADE WITHING INDIA WILL BE ACCEPTED AND THE ACCOUNTS WILL BE PROCESSED. WE DO NOT ACCEPT INTERNATIONAL ORDERS.
We will setup your account after we have received payment and we and/or our payment partner(s) have screened the order(s) in case of fraud. It is your responsibility to provide us with an email address which is not @ the domain(s) you are signing up under. If there is ever an abuse issue or we need to contact you, the primary email address on file will be used for this purpose. It is your responsibility to ensure the email address on file is current or up to date at all times. If you have a domain name registered with Wise Solution, it is your responsibility to ensure that the contact information for your domain account and your actual domain name(s) is correct and up-to-date. Wise Solution is not responsible for a lapsed registration due to outdated contact information being associated with the domain. If you need to verify or change this information, you should contact our sales/support team via email. Providing false contact information of any kind may result in the termination of your account. In dedicated server purchases or high risk transactions, it will be necessary to provide government issued identification and possibly a scan of the credit card used for the purchase. If you fail to meet these requirements, the order may be considered fraudulent in nature and be denied.
Our transfers team will make every effort to help you move your site to us. However, transfers are provided as a courtesy service, and we can not make guarantees regarding the availability, possibility, or time required to complete an account transfer. Each hosting company is configured differently, and some hosting platforms save data in an incompatible or proprietary format, which may make it extremely difficult if not impossible to migrate some or all account data. We will try our best, but in some cases we may be unable to assist you in a transfer of data from an old host.
Our experts and the technical team always stand out to assist you in migrating your data from one server to another. However, these services are provided for the sake of the customer's welfare and ease of site management. Some of the hosting save your money and the data also in terms of incompatibility and property format. We always try our best to serve you with the best guidance, but we cannot help you migrate data from an old host in some cases.
Cost-effective Charges are applied to data migration services with all our hosting packages. You can migrate your data at a low cost, just Rs20 per account, as the total data migration services are applicable for unlimited accounts.
All services provided by Wise Solution may only be used for lawful purposes. The laws of the IPC - Indian Penal Code (IPC - भारतीयदण्डसंहिता) apply.
The customer agrees to indemnify and hold harmless Wise Solution from any claims resulting from the use of our services.
Use of our services to infringe upon any copyright or trademark is prohibited. This includes but is not limited to unauthorized copying of music, books, photographs, or any other copyrighted work. The offer of sale of any counterfeit merchandise of a trademark holder will result in the immediate termination of your account. Any account found to be in violation of anothers copyright will be expeditiously removed, or access to the material disabled. Any account found to be in repeated violation of copyright laws will be suspended and/or terminated from our hosting. If you believe that your copyright or trademark is being infringed upon, please email support@Wisesolution.in with the information required.
Using a shared account as a backup/storage device is not permitted, with the exception of one cPanel backup of the same account. Please do not take backups of your backups.
Examples of unacceptable material on all Shared and Reseller servers include:
if Any user account violating these main about points then that account will be suspension or termination without any pre-notice and proof. No any kind data backup will be provide.
Examples of unacceptable material on all Dedicated servers include:
3.) Zero Tolerance Spam Policy
Wise Solution takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of Wise Solution may not use or permit others to use our network to transact in UCE. Customers of Wise Solution may not host, or permit hosting of, sites or information that is advertised by UCE from other networks. Violations of this policy carry severe penalties, including termination of service.
Violation of Wise Solution's SPAM policy will result in severe penalties. Upon notification of an alleged violation of our SPAM policy, Wise Solution will initiate an immediate investigation During the investigation, Wise Solution may restrict customer access to the network to prevent further violations. If a customer is found to be in violation of our SPAM policy, Wise Solution may, at its sole discretion, restrict, suspend or terminate customer's account without any intimation or notice. Further, Wise Solution reserves the right to pursue civil remedies for any costs associated with the investigation of a substantiated policy violation. Wise Solution will notify law enforcement officials if the violation is believed to be a criminal offense. As our Customers are ultimately responsible for the actions of their clients over the Wise Solution network, it is advisable that customers develop a similar, or stricter, policy for their clients Sites advertised via SPAM (Spamvertised) may not be hosted on our servers. This provision includes, but is not limited to SPAM sent via fax, email, instant messaging, or usenet/newsgroups. No organization or entity listed in the ROKSO may be hosted on our servers. Any account which results in our IP space being blacklisted will be immediately suspended and/or terminated. Wise Solution reserves the right to require changes or disable as necessary any web site, account, database, or other component that does not comply with its established policies, or to make any such modifications in an emergency at its sole discretion. Wise Solution reserves the right to charge the holder of the account used to send any unsolicited e-mail a clean up fee or any charges incurred for blacklist removal. This cost of the clean up fee is entirely at the discretion of Wise Solution.
4.) Payment Information
You agree to supply appropriate payment for the services received from Wise Solution, in advance of the time period during which such services are provided. You agree that until and unless you notify Wise Solution of your desire to cancel any or all services received, those services will be billed on a recurring basis. This includes when accounts are suspended. When an account's invoices are paid outside of the 2 day grace period, invoices will not be automatically generated. However, after the customer notifies Wise Solution of his or intent to resume service, invoices will be manually generated and payment expected for the time the account was suspended. Cancellations must be done by emailing to support@Wisesolution.in. Once we receive your cancellation and have confirmed all necessary information with you via e-mail, we will inform you in writing (typically email) that your account has been canceled. An employee will confirm your request (and process your cancellation) shortly thereafter. If you do not hear back from us, or do not receive the automatic confirmation email within a few minutes after submitting your cancellation, please contact us immediately via phone. We require that cancellations of service from the email-Id that you have signed up (a) confirm your identity, (b) confirm in writing you are prepared for all files/emails to be removed, and (c) document the request. This process reduces the likelihood of mistakes, fraudulent/malicious requests, and ensures you are aware that the files, emails, and account may be removed immediately after a cancellation request is processed.As a client of Wise Solution, it is your responsibility to ensure that your payment information is up to date, and that all invoices are paid on time. You agree that until and unless you notify Wise Solution of your desire to cancel any or all services received (by the proper means listed in the appropiate section of the Terms of Service), those services will be billed on a recurring basis, unless otherwise stated in writing by Wise Solution. Wise Solution reserves the right to bill your credit card or billing information on file with us. Wise Solution provides a 2 day grace period from the time the invoice is generated and when it must be paid. Any invoice that is outstanding for 2 days and not paid will result in a Rs.250 late fee and/or an account suspension until account balance has been paid in full. The Rs.250 late fee is applied in addition to whatever else is owed to Wise Solution for services rendered. Access to the account will not be restored until payment has been received.It is the customer's responsibility to notify our sales team via email at sales@Wisesolution.in after paying for a domain renewal and to ensure the email is received and acted upon. Domain renewal notices and invoices are provided as a courtesy reminder and Wise Solution cannot be held responsible for failure to renew a domain or failure to notify a customer about a domain's renewal. Invoices that have been paid more than once with multiple Paypal Subscriptions can only be added as credit towards the account and cannot be refunded via Paypal. If you require assistance with this provision, please contact at email@example.com. Wise Solution reserves the right to change the yearly payment amount and any other charges at anytime.
5.) Backups and Data Loss
Your use of this service is at your sole risk. We are providing un-managed Hosting services, Which means We do not keep any backup on shared server. Wise Solution is not responsible for any kind data loss like your files,email, personal data setting etc../or which data residing on your account. You agree to take full responsibility for files and data transferred and to maintain all appropriate backup of files and data stored on Wise Solution servers. Backups will not be provided for accounts that have been suspended or terminated for any reason. so keep your backup always in your system. Wise Solution Do not keep any backup of site we request you to keep your backup on your local Pc. Wise Solution will never responsible for your any kind data loses in any condition like site hacked or server hardware failure, server maintenance, site maintenance time , any mistake which made by you and our team on any type condition wise solution will not responsible for data loss. We will not keep any kind of single file/thing backup on server.
6.) Cancellations and Refunds
There are no refunds on dedicated servers, administrative fees, install fees for custom software, or domain name purchases.
KYC is required if payment made by Crypto currency and if any user seek the service from India location. In case of denial or refusal from user end to provide the KYC details then no refund applicable for the same.
Wise Solution reserves the right to cancel, suspend, or otherwise restrict access to the account at any time with or without notice.Any abuse of our staff in any medium or format will result in the suspension or termination of your services. Customers may cancel at any time via email.
Only first-time accounts are eligible for a refund. For example, if you've had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.
The refund money will be credited into the Client Portal Account instead of your personal(paying) account within 7 Days. You can use the credited amount anytime in the future to buy hosting services from Wisesolution.
Violations of the Terms of Service will waive the refund policy.
7. Resource Usage
User may not:
a) Excessive use or more of system resources for longer then 90 seconds. There are numerous activities that could cause such problems; these include: CGI scripts, FTP, PHP, HTTP, etc.
b) Run stand-alone, unattended server-side processes at any point in time on the server. This includes any and all daemons, such as IRCD.
c) Run any type of web spider or indexer (including Google Cash / AdSpy) on shared servers.
d) Run any software that interfaces w ith an IRC (Internet Relay Chat) network.
e) Run any bit torrent application, tracker, or client. You may link to legal torrents off-site, but may not host or store them on our shared servers.
f) Participate in any file-sharing/peer-to-peer activities
g) Run any gaming servers such as counter-strike, half-life, battlefield1942, expected
h) Run cron entries with intervals of less than 15 minutes.
i) When using PHP include functions for including a local file, include the local file rather than the URL. Instead of include("http://yourdomain.com/include.php") use include("include.php")
The use of more than 10,000 Inodes on UNLIMITED Plan and 50,000 inodes on UNLIMITED Plus plan or any shared account may potentially result in a warning first, and if no action is taken future suspension. Accounts found to be exceeding the 100,000 inode limit will automatically be removed from our backup system to avoid over-usage. Every file (a webpage, image file, email, etc) on your account uses up 1 inode.
Sites that slightly exceed our inode limits are unlikely to be suspended; however, accounts that constantly create and delete large numbers of files on a regular basis, have hundreds of thousands of files, or cause file system damage may be flagged for review and/or suspension. The primary cause of excessive inodes seems to be due to users leaving their catchall address enabled, but never checking their primary account mailbox. Over time, tens of thousands of messages (or more) build up, eventually pushing the account past our inode limit. To disable your default mailbox, login to cPanel and choose "Mail", then "Default Address", "Set Default Address", and then type in: :fail: No such user here.
7c.) About Backup
Wise Solution will be never responsible for any kind data lose by any reason so take your backup on your computer to secure it Any file over 40MB in size will not be backed up onto our backup servers and in the event of server failure, will not be recoverable. Any shared account using more than 5 gigs of disk space will be removed from our off site weekly backup with the exception of Databases continuing to be backed up. All data will continue to be mirrored to a secondary drive which helps protect against data loss in the event of a drive failure.
8.) Bandwidth Usage
You are allocated a monthly bandwidth allowance. This allowance varies depending on the hosting package you purchase. Should your account pass the allocated amount we reserve the right to suspend the account until the start of the next allocation, suspend the account until more bandwidth is purchased at an additional fee, suspend the account until you upgrade to a higher level of package, terminate the account and/or charge you an additional fee for the overages. Unused transfer in one month cannot be carried over to the next month.
9.) Uptime Guarantee
We will strive our best to offer 99.9% Network and server Uptime. We will attempt to provide the services 24 hours a day, 7 days a week for as long as you have paid for them. Sometimes, however, for a number of reasons, the services may be unavailable to you. You must recognize and acknowledge that due to the nature of web hosting technology, occasional unavailability of the services cannot be avoided. Sometimes there are equipment malfunctions. At other times we undertake periodic maintenance procedures or repairs. Still other times, there are causes beyond our control like power failures, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network traffic and other occurrences. We have not promised to provide you with uninterrupted service.
Third party monitoring service reports may not be used for justification due to a variety of factors including the monitor's network capacity/transit availability. The uptime of the server is defined as the reported uptime from the operating system and the Apache Web Server which may differ from the uptime reported by other individual services.
10.) Reseller: Client Responsibility
Resellers are responsible for supporting their clients. Wise Solution does not provide support to our Reseller's Clients. If a reseller's client contacts us, we reserve the right to place the client account on hold until the reseller can assume their responsibility for their client. All support requests must be made by the reseller on their clients' behalf for security purposes. Resellers are also responsible for all content stored or transmitted under their reseller account and the actions of their clients'. Wise Solution will hold any reseller responsible for any of their clients actions that violate the law or the terms of service.
11.) Shared (non-reseller accounts) / Semidedicated Servers
Shared accounts may not resell web hosting to other people, if you wish to resell hosting you must use a reseller account. Semi-dedicated servers are not backed up. You must maintain your own backups.
12.) Dedicated Servers
Wise Solution reserves the right to reset the password on a dedicated server if the password on file is not current so that we may do security audits as required by our datacenter. It is the responsibility of the client to ensure that there is a valid email address and current root password on file for their dedicated server on file to prevent downtime from forced password resets. Wise Solution reserves the right to audit servers as needed and to perform administrative actions at the request of our datacenter. Dedicated servers are NOT backed up by us and it is the responsibility of the client to maintain backups or have a solution for this. You may purchase an additional hard drive and maintain backups to it as the most simple solution. Please contact firstname.lastname@example.org if you wish to obtain a secondary hard drive. It is your responsibility to maintain backups.
13.) Price Change
The amount you pay for hosting will never increase from the date of purchase. We reserve the right to change prices listed on Wisesolution.in, and the right to increase the amount of resources given to plans at any time.
Discounts and coupon codes are reserved for first-time accounts *or first-time customers* only and may not be used towards the purchase of a domain registration unless otherwise specified. If you have signed up using a particular domain, you may not resign up for that domain using another coupon at a later date. Any account found in violation of these policies will be reviewed by our sales department and the appropriate invoices will be added to the account. Coupon abuse will not be tolerated and may result in the suspension or termination of the account.
Customer agrees that it shall defend, indemnify, save and hold Wise Solution harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Wise Solution, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Wise Solution against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Wise Solution; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customers from Wise Solution's server.
Wise Solution shall not be responsible for any damages your business may suffer. Wise Solution makes no warranties of any kind, expressed or implied for services we provide. Wise Solution disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, no deliveries, wrong delivery, and any and all service interruptions caused by Wise Solution and its employees.
17.) Disclosure to law enforcement
Wise Solution may disclose any subscriber information to law enforcement agencies without further consent or notification to the subscriber upon lawful request from such agencies. We will cooperate fully with law enforcement agencies.
17.) About Block Countries or Security
If Wise Solution is find any kind hacking attack from specific country we will block it permanent that country till the hacking attack not stop..and wise solution can take any decision against client for security reason
18.) Changes to the TOS
Wise Solution reserves the right to revise its policies at any time without notice so keep visiting on this page to keep update.
19.A) Domain Privacy
We promise to keep your personal credentials highly secure and do not share them with any third person. Once you enter your name and select your domain, after that, you will get three options on your screen, choose ID protection, and proceed. If you roll without ID Protection option, your details will be shown publicly on the WHOIS lookup. In such a case, you are solely responsible for any type of suspicious activities.
You can register your free domain anytime between first 7 days from the date of your purchase of Diamond plan. Domain Transfer is not applicable on any plan mentioned above.
Domain cannot be transfer away with in 60 days of registration as per ICANN and our registrar rule. One can transfer the domain away after completing 60 days of registration.
Domain Transfer service is not available.
19.B) Premium DNS service
Every domain comes with normal DNS settings.
To Get FULL CONTROL of your Domain Name, you need to purchase a Premium DNS service at an additional cost.
With the world leading network, you can connect to multiple apps or create Premium DNS records.
20) Service Upgrade/Downgrade
The downgrading option is not available after purchasing a plan.
You may proceed with the same web hosting plans for a different location, but you need to pay migration charges irrespective of the locations.
Plan pricing varies with the locations. Every location has different hosting prices.
The remaining amount is not credited to your account if you downgrade plans from high pricing locations to the cheap location plan. But, you can renew the plans at the regular rate for the new location.
Similarly, in the Service period, if a user buys a service with annual billing, it can't be changed to monthly.