Backups and security
Wise Solution Do not keep any backup of site we request you to keep your backup on your local Pc. Wise Solution will never responsible for your any kind data loses in any condition like site hacked or server hardware failure, server maintenance etc...
We know that uptime is critical to your website's success and, as such, all services are monitored by our 24x7 NOC. If any service (for instance POP3 email on a single server) is operating outside of predefined constraints, an engineer is alerted,24 hours a day, 7 days a week, 365 days a year.
Our standard telephone hours are 10:30am -6:30 pm for sales support only every day of the year and ticket support is available 24/7/365. Managed server and Business+ clients are not only provided with emergency out-of-hours support phone lines, but also 24/7 direct dial numbers to a member of our management team.